with passion we serve, with dedication we deliver

- Call 01-480222
You are directly connected to the Hotline agent who welcomes you and posts your request or complaint in a ticket form to be immediately transferred to the Subject Matter Expert (SME) within the related concerned unit. Our SME will look after your need and contact you if more information are needed. Everything will be made to solve your problem within 48 hours. The Hotline agents will come back to you to confirm that the proper action has been taken.


With Fattal “Statement of Account Online” secure and free service, you can get information on your account through the internet. You can view your account movements whenever it is convenient for you, 24 hours a day, 365 days a year, simply by using a secure password access. If you wish to register, go to www.soa.fattalonline.com